Name: Lachlan Lee
Position: Senior IT Systems Engineer
Bond TM office: Brisbane, Australia
Q. What’s your technical background and how did you first become interested in this area?
A. My technical background is in networking and communications. I have a hobby-based interest in electronics and networking, which I brought into my career.
Q. Have you worked on any superyachts? If so, which ones and for how long?
A. I worked on a 128m superyacht for 3.5 years as chief AV/IT (ETO).
Q. Do you still spend any time on yachts operationally? If so how often and for any particular yachts?
A. I periodically visit vessels to conduct site surveys, make recommendations on system improvements and perform hardware refresh projects to keep the vessels up to a high standard.
Q. What was the best thing about working on superyachts, both as an ETO and generally in terms of the lifestyle/experience?
A. The best thing about working on superyachts from a technology perspective is the wide range of leading edge equipment we are exposed to. This keeps the technology side of the job very interesting. Working and living with people from all sorts of backgrounds, many of whom have become lifelong friends, was one of the most rewarding experiences on a personal level.
Q. How long have you worked at Bond TM?
A. Four years
Q. Which office do you work in and what are your main responsibilities/areas of work?
A. I am located in Bond TM Brisbane office in Australia, working as a senior systems engineer. My main responsibilities are involved with long-term design and planning, system optimisation and assisting our team in specialist IT support areas.
Q. What is your favourite thing about working for Bond TM?
A. Being able to apply my skills from commercial IT and my experiences as an ETO whilst being actively involved in the superyacht industry.
Q. How should someone without a professional technical background get started on the path to becoming an ETO?
A. An ETO needs to get involved in a broad range of IT and audiovisual disciplines. Gaining experience in a customer service focused area of IT support, along with either hobby or commercial experience in audiovisual technology. They would also need to obtain STCW95 Basic Safety Training certification.
Q. What is the one piece of advice you wish someone had told you before you became an ETO about the role and how to get started?
A. I wish I knew about this industry earlier.
Q. What’s the best source of technical news that you’d recommend to others?
A. There is a wide array of technology an ETO is expected to deal with, so there is no one single source. It is very important to be knowledgeable about trends in IT consumer products and services as owners and guests are interacting and using these services daily. Assist and support the crew as this will give you experience and prepare you to assist with guest IT and audiovisual requests.